Privacy Policy

1. Information We Collect

Personal Information

• Name, email address, and contact information
• Company and user account details
• Remittance transaction records and related data
• System usage and interaction data

Technical Information

• IP addresses and device information
• Browser type and version
• Operating system information
• Application usage patterns

2. How We Use Your Information

• Provide and maintain the RemiTracker service
• Process and store remittance transaction records
• Ensure compliance with AML regulations
• Send important service notifications
• Improve application functionality and security
• Respond to user inquiries and support requests

3. Data Retention

We retain your data during active service periods, subject to service availability and business requirements. This includes:

• Transaction records and related documentation
• User account information
• System access logs and audit trails
• Communication records

4. Third-Party Services

We utilize industry-standard third-party services to provide secure and reliable application hosting, communication, and data processing capabilities. These services are carefully selected for their security standards and compliance with applicable regulations.

All third-party services used by RemiTracker maintain their own privacy policies and security standards. We ensure that any data shared with these services is done in accordance with our privacy commitments and applicable laws.

5. Data Security

We implement comprehensive security measures to protect your information, including industry-standard encryption, secure authentication protocols, and regular security assessments. Our security practices are designed to meet or exceed regulatory requirements for financial data protection.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Export: Export your data for regulatory compliance
• Deletion: Request deletion of your data (subject to legal requirements)
• Restriction: Limit how we process your data

7. Regulatory Compliance

RemiTracker is designed to assist with compliance requirements including:

• US Anti-Money Laundering (AML) regulations
• Bank Secrecy Act (BSA) requirements
• Record retention mandates
• Suspicious activity reporting

8. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours
• Report to relevant regulatory authorities
• Take immediate steps to contain and remediate the breach
• Provide guidance on protective measures

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the application.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the application's contact form.